+27 23 342 0022 info@bolandpayroll.co.za

PRIVACY POLICY

Privacy Policy

For Boland Payroll and Tax Services t/a BPTS Payroll and HR Solutions
(“BPTS”)

  1. Definitions

For the purposes of the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA), the following terms apply:

  • “Cookies” – Small files stored on your browser or device that help websites operate or collect certain usage information.
  • “Data Subject” – Any individual whose personal information is being processed.
  • “Information Officer” – The individual appointed by BPTS to fulfil the duties assigned to the “head” of the organisation in terms of POPIA and PAIA.
  • “Personal Information” – Any information that can identify a living person, including but not limited to:
    • demographic details (such as race, gender, age, marital status, etc.)
    • education, employment, medical, criminal, or financial history
    • identifying numbers or unique identifiers
    • addresses, fingerprints, or blood type
    • private correspondence
    • opinions about or from the individual
    • the individual’s name when linked to other personal information
  • “Personnel” – Anyone who performs work or delivers services to BPTS, including permanent, temporary, contract or part‑time employees.
  • “Processing” – Any activity involving personal information, whether automated or not, such as collecting, storing, updating, distributing, linking, or destroying data.
  • “Record” – Any recorded information under BVSA’s control, regardless of the medium or how it was created.
  • “Request” – A request made in terms of PAIA for access to a record.
  • “Requestor” – Any individual or entity making such a request.
  • “Responsible Party” – The body or person that determines why and how personal information is processed.
  • “Unique Identifier” – A code or number assigned to a data subject that uniquely identifies them in relation to BPTS.
  1. Introduction

BPTS is committed to handling personal information responsibly and transparently. This Privacy Policy outlines how we safeguard information entrusted to us while enabling our operational and service delivery requirements.

  1. Protection of Personal Information

To conduct our business, BPTS collects, processes, stores, and shares personal information where required. Full details of the categories of records we hold are available in our POPIA & PAIA Manual (available on request via info@baloandpayroll.co.za).

As a Responsible Party, BPTS ensures that personal information:

  • is treated lawfully, fairly, and transparently
  • is used only for the purposes for which it was collected
  • is not processed for unrelated purposes without consent
  • is accurate and kept up to date where necessary
  • is retained only for as long as required by law or business needs
  • is protected through appropriate technical, physical, and organisational safeguards
  • is handled in line with the rights of Data Subjects under POPIA
  1. Data Collection

Personal information is collected and processed strictly in line with POPIA and the procedures described in BPTS’s POPIA & PAIA Manual.

We process data for the following purposes:

  • to deliver and manage our services
  • to respond to enquiries and service requests
  • to send operational communications, updates, and service-related information
  • for administrative tasks such as billing, account maintenance, and compliance
  • to provide marketing or promotional information you may find useful (you may opt out at any time)
  • for any additional purposes for which we provide further notice or obtain your consent where required
  1. Cookie Policy

Our website uses only essential and functional cookies, including those enabling Google Analytics. Analytics data is anonymised – we do not identify individual users.

Cookies may be used to:

  • ensure the website operates correctly
  • improve usability by remembering certain preferences
  • understand how visitors use the site so we can improve features and services
  • support third‑party tools that provide site functionality or analytics (using anonymised data only)

If you disable cookies, certain website features may not operate as intended.

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us at:
info@bolandpayroll.co.za